Lucidchart Blog
Skip to main content

No matter how intuitive a product may be, user education material in the form of help centers and communities bridges the product-knowledge gap for users and allows them to better utilize your product. So, how exactly do you build and scale a great help center and thriving user-driven community?

Read More

One of the best ways we can support the software we love is by showing an interest in the development of the software by submitting bug reports. Take a more proactive approach than complaining or throwing your computer out the window, and actually take the time to report the bug.

Read More

As a software engineer on a small scrum team, I have found that my relationship with the product manager has a significant and direct impact on my effectiveness. During my short tenure at Lucid Software, I’ve already had the opportunity to work with a handful of product managers. Here is what I have learned from my experiences collaborating with them.

Read More

Many web apps annoy you by making you re-enter your email and password when signing up. Some also make you stop what you are doing to click a link in a test email to verify the address works. How often have you given up at that point, or gotten distracted before getting around to finishing the sign-up flow and never ended up using a product?

Read More