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Incident management plays a vital role in the day-to-day operations of organizations large and small. To ensure your IT support team is most effective, implement a clear process flow from the incident report to resolution.

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In today’s fast-paced development environment, businesses and organizations have to move quickly to remain competitive, so many of them have switched to more agile disciplines, including continuous deployment. Learn best practices for continuous deployment, the ongoing delivery of software features.

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Millions of companies run their applications through AWS, but you need to remain vigilant and monitor AWS status in case the service experiences downtime or your application doesn't perform as well as it should. Learn how to create an AWS status dashboard.

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During Google Cloud Next '18, Katie Menzies, one of our product managers at Lucidchart, walked through several use cases to explain how Lucidchart can help organizations communicate complex ideas and processes. Read a recap of her presentation.

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High-profile data breaches in the last few years have put data security at the forefront of political, tech, and business news. Learn what security testing is and how you can implement better testing processes to protect your organization and your users.

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