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Crucial for IT service organizations, knowledge management allows teams and companies to collect and share information so everyone is on the same page. Learn how you can implement better knowledge management processes in your organization.

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Facilitate collaboration and shared understanding across the ITSM lifecycle with Lucidchart. Leverage diagrams to visualize your ITSM processes, from documenting specific actions to defining your measurements, and tracking your outcomes.

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A sprint retrospective may feel like just another meeting—but you can run it more efficiently and effectively with our tips and collaborative templates. Learn what the purpose of a sprint retrospective is and how to make yours exceptional.

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As your company grows, you'll need to constantly evaluate software to ensure that it supports employees and provides options for IT to easily manage and scale. See which questions the Lucidchart IT team asks to evaluate enterprise software.

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For businesses to remain competitive and valued, they need to develop good ideas swiftly and deliver them to end users. With the help of value stream mapping (VSM), organizations can scale DevOps adoption and accelerate paths to implementation without compromising the caliber of the product.

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