Documenting the customer journey is a top priority for product, UX, and engineering teams, as well as for executive stakeholders. Learn the steps you can take to make smart adjustments to your customer journey. 

Getting started on a new UX design? Learn how Lucidchart can help you plan out user journey flows, create interactive low-fidelity mockups, and collaborate with your product development team.

Lucidchart makes it possible for your team to complete each phase of your two-week sprint remotely. See how your team can plan and carry out your sprint with real-time collaboration, data linking, Smart Containers, and sprint planning templates.

If you're running a business in today's crowded market, how do you make your products stand out? Through product differentiation. Discover what product differentiation is, why it's important, what types there are, and how to develop a strategy around it.

When designing an app or webpage, UX and UI designers and developers use a number of planning tools to iterate their ideas and outline their solutions. See the difference between wireframes, mockups, and prototypes, and determine the level of fidelity you'll need in your project.