MCF Tech is building tailored PaaS solutions with less turn-around time, at 10% of the cost, by using Lucidchart's collaborative technology.
COMPANY: MCF Tech
CLIENTS INCLUDE: Coca-Cola, Oracle, Delta Airlines, Intuit
BUSINESS NEED: MCF Tech leverages the latest Platform as a Service offerings to deliver business process applications and collaboration tools that are customized specifically for businesses, at a fraction of the cost of traditional IT solutions. To do this they need to quickly and efficiently iterate with their clients over software specs.
SOLUTION: Lucidchart’s real-time collaboration capabilities and powerful diagramming tools provided MCF Tech with a visual collaboration tool that gives them a competitive edge.
Govind Davis and his company, MCF Tech, are turning heads. Three hundred and fifty percent yearly growth, a client list that includes a Fortune One retailer, Coca Cola, Delta Airlines, Intuit, and Oracle, and tailored software solutions at ten percent of the cost and a fraction of the time compared to the competition, will do that. So how are they doing it? Mr. Davis explained, “In the worst economy in 30 years we are growing 350% because we can provide value faster and cheaper for our clients.” Sounds simple, but providing value faster and cheaper requires efficient collaboration, and having the right tools is essential. As Mr. Davis said,
We subscribe to the philosophy of being collaborative in everything we do, so all the tools we use on our core projects are web-based collaborative tools like Lucidchart. After trying everything else, we found that Lucidchart is the fastest, easiest way to [define software specs] with our clients. What are the tools we use to do our work every day? It comes down to three: EtherPad, Quickbase and Lucidchart.
Solution & Results
As a provider of tailored Business Process Applications, MCF Tech works closely with their clients to ensure the delivery of custom applications that meet the client’s specific needs. Frequently, their projects would be delayed as the back and forth via email would mean long response times, attachment overload and lack of version control. MCF Tech realized that they really needed a diagramming tool to “quickly model ideas” together with their client and do it in a way that was efficient and personal.
Enter Lucidchart. Lucidchart’s powerful real-time collaboration capabilities gave MCF Tech the ability to quickly iterate with their clients. Mr. Davis said,
One of the core steps in the process is data-entity mapping. We go through and visually map out the client’s application for every project. Something that might have taken five iterations, we can now do it in one session because it is being done right in front of their eyes. We want our clients to feel like it is face-to-face, and having a tool like Lucidchart—where the client can be there in real-time—is as close to face-to-face communication as the real thing.
By leveraging Lucidchart’s real-time collaboration capabilities to define project scope in conjunction with clients early on, MCF Tech is able to operate more efficiently. As Mr. Davis explained, “We focus on efficiency in everything, so having the client see the chart built in real-time is key.” With Lucidchart, whenever changes are made to a document, it is instantly updated across all users. The problems associated with email attachment overload and lack of version control are laid to rest with Lucidchart.
Microsoft Visio is the most widely used diagramming application in the market. But at $250 a license, it would have cost $7,500 to provide Visio to all 30 MCF Tech employees. By using Lucidchart, MCF Tech saved over $7,000 without sacrificing functionality, and while gaining the advantages of easier diagramming and real-time collaboration that Lucidchart offers.
These savings are part of a strategy to keep costs down and operations lean that gives MCF Tech an advantage over its competition. “We’re delivering the same value at 10% of the cost and having a tool like Lucidchart is part of a process that is super lean and super efficient. Lucidchart takes out all kinds of wasted efforts because it is collaborative. That’s a big part of why we can do it at 90% less [cost] than our competitors.” A good example of this is the project MCF Tech completed for a fortune one retailer. “They had spent three years and four million dollars on a [Business Process Application] that they eventually rejected. At less than 10% of the total cost and in less than six weeks we went live,” Mr. Davis said. This is just one example of many that demonstrates the power of collaboration-enabling technologies like Lucidchart in the hands of client-focused companies.
In a tech world that's moving faster by the day, MCF Tech needed tools that would enable the team to communicate easily with clients and among themselves. The flexibility and collaborative nature of Lucidchart allows the MCF Tech team to work efficiently in concert, giving them an edge on their competition so they can provide greater value to customers.
Our software is simple to learn and easy to manage. Collaborators will love the ease of team projects with Lucidchart, and you’ll appreciate the workweek hours returned to you—no need to troubleshoot when you’d rather be leading, working, and growing.
See for yourself why MCF Tech and other top companies are making the switch to Lucidchart.