Jira Software Server Setup

Lucidchart for Jira Software Server is a comprehensive diagramming solution for your entire team. Watch this video to learn how to install and configure the add-on.

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Team and Enterprise users can install our Jira Software Server connector at no extra cost. Upgrade your account today or start a free trial to install the connector.

Easy to set up:

Step 1: Install the Lucidchart connector

Log into your Jira Software instance as an Admin
Click the gear icon, select “Add-ons,” and choose “Find New Add-ons”
Search for “Lucidchart” and click “Install.” Follow the instructions to complete installation, and then close the dialogue box
Alternatively, you can install Lucidchart from the Atlassian Marketplace

Step 2: Configure the connector

After installing, click “Manage” and “Configure” to grant Lucidchart access to Jira Software
On this page, you should see fields for an API Key & Secret pair. Click the link to go to your Lucidchart Team Management page, and choose the gray “Manage Jira Software” button. You'll see a window with fields for an API Key & Secret and blue links to helpful documentation
If you do not have a Jira Software key and secret, press the “Generate New API Key Pair” button. Copy the API key & secret, and paste into the provided field
Hit save

How to use the Lucidchart add-on for Jira Software Server

To attach a diagram to an issue

Navigate to any Jira Software issue and select "Attach Lucidchart Diagram" from the "More" drop-down menu
In the resulting pop-up window, choose to insert an existing diagram, create a new one, or import a Visio, Gliffy, draw.io, or OmniGraffle document directly
A new panel will appear on the issue page that contains all diagrams attached to it