Jira Software Server Setup
Lucidchart for Jira Software Server is a comprehensive diagramming solution for your entire team. Watch this video to learn how to install and configure the add-on.
Team and Enterprise users can install our Jira Software Server connector at no extra cost. Upgrade your account today or start a free trial to install the connector.
Easy to set up:
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Configure to your instance
Step 1: Install the Lucidchart connector
- Log into your Jira Software instance as an Admin
- Click the gear icon, select “Add-ons,” and choose “Find New Add-ons”
- Search for “Lucidchart” and click “Install.” Follow the instructions to complete installation, and then close the dialogue box
- Alternatively, you can install Lucidchart from the Atlassian Marketplace
Step 2: Configure the connector
- After installing, click “Manage” and “Configure” to grant Lucidchart access to Jira Software
- On this page, you should see fields for an API Key & Secret pair. Click the link to go to your Lucidchart Team Management page, and choose the gray “Manage Jira Software” button. You'll see a window with fields for an API Key & Secret and blue links to helpful documentation
- If you do not have a Jira Software key and secret, press the “Generate New API Key Pair” button. Copy the API key & secret, and paste into the provided field
- Hit save
How to use the Lucidchart add-on for Jira Software Server
To attach a diagram to an issue
- Navigate to any Jira Software issue and select "Attach Lucidchart Diagram" from the "More" drop-down menu
- In the resulting pop-up window, choose to insert an existing diagram, create a new one, or import a Visio, Gliffy, draw.io, or OmniGraffle document directly
- A new panel will appear on the issue page that contains all diagrams attached to it