Lucidchart for ITSM and ITIL Processes
Lucidchart helps IT organizations collaborate and evolve to keep up with the increasing technology and business demands of modern companies. We’ve collaborated with Pink Elephant—a consulting firm that provides IT Infrastructure Library (ITIL) and IT service management (ITSM) conferences, and education—to provide templates to help you learn best practices for ITIL implementation. With the right documentation and processes in place, you can align IT and business strategies while delivering value to customers.
Finally a tool that allows collaboration with all Service Management stakeholders as they work to provide value to customers and end users. Lucidchart not only saves time, but gives the ability to standardize and optimize processes and services. Every Service Management organization should be using Lucidchart.Justin Lafeen, ITILv3 Expert and Service Management Evangelist
Resources and templates
Collaborate with Lucidchart for Service Management
Collaborate with Lucidchart for Service Management. As technology solutions evolve to meet the increasing business demands of modern companies, IT organizations must work quickly and efficiently to keep up with those demands, both internally and for external customers.
How to Strengthen Your Service Operations and Service Desk Strategies with Lucidchart
Optimize your Service Operations strategies by strengthening your Service Desk. Ensure a balance between bandwidth and quality service delivery with a platform that helps simplify your ITSM and ITIL processes. Lucidchart can help.
ITIL Best Practices: Knowledge Management
Crucial for IT service organizations, knowledge management allows teams and companies to collect and share information so everyone is on the same page. Learn how you can implement better knowledge management processes in your organization.