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ITIL Process Map Template

ITIL process map
Process Map
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An ITIL (Information Technology Infrastructure Library) process map is a tool used in IT service management. It allows IT service providers to analyze, optimize, and standardize the way that they provide support.


You can edit this ITIL process map template in Lucidchart. Just sign up for a free account, then add or remove text, shapes and more to describe your own process.