How to Use Comments in Lucidchart

Learn about all the options you have to quickly and easily create comments in your diagrams, making it easy to communicate with other collaborators.

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Use comments to communicate and collaborate with others on your Lucidchart documents. Click on the comment icon in the dock on the right side of the Lucidchart editor. As you can see, from the comment menu you can check out notifications and updates on previous comments by clicking on the bell icon. You can toggle between active, resolved, and personal comments, and you can create a new comment. Let’s add a comment by clicking the “+New Comment” button. The gray text in the bottom of the window reminds me that I’m commenting on the overall document. If there is a specific person, people, or a whole group who need to see or respond to my comment, I can “at mention” that person, people, group, etc. by putting the @ symbol before their name or email. Let’s go ahead and mention Nicole and Brady since I want both of them to look at this diagram. If anyone I’ve mentioned doesn’t already have permission to view or edit my document, Lucidchart will give me the opportunity to share and customize their permissions in this popup box. When I click “create,” everyone I mentioned will get an email notifying them about this comment. When I click “back” at the top of the comment box, my comment is listed with my initial next to it. If I change my mind about this comment, I can delete it by hovering over my initial and clicking on the trash icon that appears. Or, if I want a record of this conversation or comment to stay in my “resolved” comments, I can click on the comment, click resolve, and it moves into the resolved comment area (we’ll review where to find those in just a moment). Another great way to use commenting in Lucidchart is to comment on specific shapes. That way you can link your comment to a specific phase of a process or component of your document. To start, click on the shape you want to link to your comment. Now, the gray text in the comment window tells us that we’re commenting on a specific shape. Once again, I’ll enter my comment, mention any who I want notified about the comment, then press enter or click “create.” My favorite feature when using shape-specific comments is this pin button at the top of the comment window. If you have a document with multiple pages, or a really complex diagram, like the one I have here, I can easily navigate to shape-specific comments by clicking on the comment, then clicking the pin button. Lucidchart pushes me to the exact location of that comment and I can easily find the area I need to be reviewing in order to resolve the comment. Brilliant. You can edit your comments by clicking on the comment you’d like to edit, then double clicking on the comment text, editing the text, and pressing “enter” once you’re done. Reply to comments by clicking on the comment, then typing your reply in the content box at the bottom of the content window and clicking “reply” when you’re ready to post. You can resolve comment threads by clicking resolve in the upper right corner of the comment window. If I want to see a history of the resolved comments in this diagram, I can click back to the main comment window, then click the dropdown arrow next to “active” and select “resolved.” Now I can see the comment history for the document and even re-open comments if needed. I can also filter comments so that I only see ones that I created, replied to, or that @mention me. As you can see, comments are a great way to collaborate with others in Lucidchart.

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