We’re excited to continue our series of interviews with members of our scrum teams. Today we interviewed Gen Bennett, a Quality Assurance Specialist, and Zack Rowley and Kai Rogers, Sr. Quality Assurance Specialists. Note that Quality Assurance is frequently shortened to QA. How do you build good relationships with the…

I’ve seen code that I have written go out to production before. This time it was an event that I had carefully orchestrated with the ops on-call team, mostly because of the magnitude of the change. We had rehearsed the change in our preproduction environment and the actual change itself…

Flexible Onboarding Hiring and onboarding new talent is a significant task that many companies deal with regularly. One of the most challenging parts of this process is team placement. How do you determine the best team for a new hire?  There are two general approaches to making team assignments: Static…

We’re excited to continue our series of interviews with members of our scrum teams. Today we  interviewed Laura Luttmer, a Group Product Manager, Will Wang, a Product Manager, and Caro Seiler, a Sr. Product Manager. Note that Product Manager or Product Management are frequently shortened to PM. How did you…

Change can be difficult. We tend to resist change, anticipating that it may bring grief, anxiety, and fear of the unknown. But change can also be exciting, positive, and more successful when it is executed with empathy, purpose, and clear objectives.  Several years ago I was a Change Management Lead…

If you’re leading or managing a team, you’ll want to think about how metrics can help. Metrics don’t tell you the whole story, but they are an important window into the health and effectiveness of the team.  Think of it like driving a car. Would you drive down the road…

When a company chooses to use Software as a Service (SaaS), the convenience of the application is often one of the main drivers. However, the company must ensure the SaaS provider securely protects their customers’ data. In the security world, we often refer to system security with three terms: Confidentiality,…

We’re excited to continue our series of interviews with members of our scrum teams. Today we  interviewed Aditya More, a User Experience Designer, Lauren Kett, a User Experience Researcher, and Rob Witt, a User Experience Manager. Note that User Experience is frequently shortened to UX. What inspired you to become…

In my job at Lucid as the VP of Strategy, I often hear: “Isn’t it scary to choose what will come next? That feels like a lot of pressure!”  They aren’t wrong! These are big, important decisions that we are making as a company. But our process for prioritizing, testing,…

There are few things that can trip up even experienced programmers more easily than floating-point arithmetic. New programmers often don’t even realize they are using floating-point numbers, or know what floating-point numbers are. In modern programming, non-integer numbers often just are floating-point numbers. A black box that “just works”—until it…