Frequently Asked Questions
What happens to my documents if I do not subscribe after my trial?
You will always have access to your documents whether or not you choose a paid subscription. Due to the limitations of the Free plan, however, you may not be able to edit a document if it is beyond 60 objects in complexity.
Can I collaborate with others using a personal account?
Yes. Every account level allows you to collaborate and share with others. However, every collaborator is subject to the limitations of their own account. For example, users on free accounts will not be able to edit documents with over 60 objects, even if the document is created by a user on a Professional account. Team accounts allow team members to collaborate with the full set of premium features.
Do you offer special nonprofit pricing?
Yes. We offer a discount on annual team accounts for nonprofits. Contact us for non-profit inquiries.
Do you offer educational pricing?
Yes. We offer free accounts for students and teachers. Visit our education page for educational inquiries.
Does Lucidchart have an affiliate program?
Yes. If you are interested in partnering with us, please visit the Lucidchart Affiliate Program page to learn more.