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Frequently Asked Questions

What happens to my documents if I do not subscribe after my trial?

You will always have access to your documents whether or not you choose a paid subscription. Due to the limitations of the Free plan, however, you may not be able to edit a document if it is beyond 60 objects in complexity.

Can I collaborate with others using a personal account?

Yes. Every account level allows you to collaborate and share with others.

Do you offer special nonprofit pricing?

Yes. We offer a discount on annual team accounts for nonprofits. Contact us for non-profit inquiries.

Do you offer educational pricing?

Yes. We offer free accounts for students and teachers. Visit our education page for educational inquiries.

Does Lucidchart have an affiliate program?

Yes. If you are interested in partnering with us, please visit the Lucidchart Affiliate Program page to learn more.

Sue Lewis

Director of Product Management, Silicon Mechanics

A lot of our customers want to communicate through Visio documents, and with Lucidchart, we can export into standard Visio file formats. When we send those diagrams, we can choose from PDF or Visio format, and that flexibility is very important. Plus, Lucidchart was less expensive and didn't need to be installed on everybody's machine.

Ali Khan

Director of Technology Operations, Warby Parker

In the past, we had to save a document to a network drive, email it around, manage different versions, and make sure all versions were up to date. With Lucidchart, you can view, share, and manage permissions all at once...Now, people can visualize things in a simple way, rather than reading 30 pages of a project process.