Working from home changes everything When the world started working from home in mid-March 2020, we noticed substantial and sustained changes to our customer’s usage patterns. Our performance metrics demonstrated these drastic changes. By the end of March, load times were 20-30% slower across the board, even more anomalous than…
collaboration
Remember writing a detailed lab report or paper in school? We’ve all been there, and I doubt many of us really enjoyed it. Process and product development documentation can leave that same sour taste in your mouth if it’s just documentation for the sake of documentation. Documentation can take hours…
At Lucid we want to monitor the health of our services both individually and in aggregate. Last month we worked on setting up a new downtime dashboard tool. We wanted the following functionality: a record of incidents containing the duration of downtime, the service(s) affected, and information about the cause…