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Keeping a customer coming back for more—increasing their lifetime value and even turning them into a brand advocate—requires a thoughtful, strategic retention marketing plan. Learn what retention marketing is and how to develop a retention marketing program.

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Turn your ideas into real change when you use Lucidchart. We'll walk you through some key steps of scoping and planning a project and link to some helpful templates that will help you get started right away. 

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Ready to hit your sales goals in 2020? From productivity hacks to communication tips and tricks, here’s a list of the top five initiatives sales leaders should think about as they put processes and practices in place to close big.

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Service strategy helps organizations determine the types of services they should offer and the markets to target. Learn more about the five processes within the service strategy lifecycle stage to drive long-term growth and success. 

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