The platform for business process mapping
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Build your business process maps with Lucidchart
Identify the process to map and loop in key players.
Determine the problem that needs to be visualized or solved, type its title at the top of the document, and contact the necessary teams and stakeholders.
Gather information from process participants and observation.
The information may come from one to multiple people. Assemble as much relevant information as possible that provides context for where to start with your BPMN diagram.
Identify start and end points.
You can move these around as your business process map grows by dragging the shape to the edge, expanding the canvas, and creating more space for your process steps.
Add distinct tasks and decision points in sequential order.
Simply drag and drop the shapes onto the canvas, connect with arrows, and double click to add text. Style and customize with different colors, fonts, and line thickness.
Analyze, identify areas to improve, collaborate, and share.
Analyze your current state diagram and look for any bottlenecks or weaknesses in your process. After that, build your future state diagrams using layers. When you’re ready to share, simply export your diagram to a variety of file formats, embed it in a wiki, or generate a URL to share via email or in popular apps such as Slack, Jira, or Confluence.