Process management software

Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation.

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A more versatile IT and business process software

  • Define and optimize any process or workflow

    Define and optimize any process or workflow

    Lucidchart’s intuitive interface and powerful features make it the ideal diagramming solution for business and IT process management. Effortlessly create the diagrams you need to visualize and improve any business process, from flowcharts and data flow diagrams to swimlane diagrams and value stream maps. Our process software comes with over 1,000 templates to get you started and shape libraries containing standardized symbols and notations, such as BPMN, for universally understandable process diagrams.

  • Visualize complex business workflows with ease

    Visualize complex business workflows with ease

    Breaking down your processes, however simple or complex, is essential for optimal quality assurance, efficiency, and collaboration within your organization. Our intuitive process management software lets you easily diagram complex workflows and large projects—even those that span across departments. With process management visuals from Lucidchart, you can identify and resolve inefficiencies,  standardize best practices across your business, and create a shared understanding of complex processes with both technical and non-technical audiences.

  • Document IT processes to perfect your development cycle

    Document IT processes to perfect your development cycle

    Lucidchart makes it simple for your IT and engineering departments to define and analyze your processes, streamline collaboration throughout your development cycle, and plan and build new features. Create professional documentation that helps you perfect your ITSM and ITIL processes and clearly defines the software development lifecycle, resulting in faster releases and time to market. Using our process management tools, you can easily share your visuals with developers, QA, and stakeholders, and then easily share and store your work in Confluence or Jira with Lucidchart integrations.  

  • Create a central hub with necessary processes and resources

    Create a central hub with necessary processes and resources

    With Lucidchart, you can make your process flow a single source of truth for team members and stakeholders to reference as you document, plan, and implement new processes. Easily compile all of your related resources in one central location, using interactive links to connect to sub-processes, documentation, other diagrams, and internal and external assets. With all necessary information housed in one location, you can make sure your team is on the same page, following best practices, and making decisions based on accurate and up-to-date information.

  • Collaborate across departments to promote process adoption

    Collaborate across departments to promote process adoption

    Collaboration amongst team members and across departments is key to successful business process analysis and adoption. With features like version control, in-editor commenting, and @mention notifications, your team can collaborate on your terms and receive updates in real time. Our process flow software works seamlessly across browsers and operating systems, so your team can work together from any location, desktop, tablet, or mobile device. Present your finished product to stakeholders and management clearly with presentation mode so everyone understands their place in your new process.

  • Save to your local storage medium

    Share your work using today’s top applications

    Get your entire team or department on board with new processes by inserting your visuals directly into the platforms you use every day. Lucidchart is fully integrated with more than 20 of today’s most popular applications, so you can leverage industry-leading platforms to access, edit, and share your work. Easily collaborate on business process optimization using apps like G Suite, Microsoft Office, and Slack—or optimize your IT processes with our Confluence, Jira, or GitHub integrations.

Frequently asked questions about our process management software

Get started with the business process modeling tool in Lucidchart

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Used by millions across the globe

We use Lucidchart literally every day. It’s game-changing for business process management.

Capterra rating

4.5/5 stars 650+ reviews

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Explore our process management templates

Support Process Template

Basic Service Blueprint Template

Customer Onboarding Process Flow Template

Business Process Flow Template

7-Step Improvement Process Template

DMAIC Process Template

Marketing Workflow Diagram Template

Strategy Map Template

TFS Process Template

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