Business process mapping tool
Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation.
How Lucidchart rises above other business process mapping tools
Use the BPMN 2.0 shape library
Build your own business process modeling notation (BPMN) diagrams in Lucidchart. With just a few clicks, access all the shapes you need to create a polished and professional business process map, including tasks, transactions, conversions, call activities, data storage, and more. The intuitive Lucidchart interface lets you drag and drop shapes onto your canvas, so you’ll be on your way to process management in no time.
Get feedback and collaborate with others
Effectively managing processes requires teamwork, collaboration, and the right business process mapping tool. Streamline how you request and provide feedback using the chat features, in-editor commenting, and @mention notifications. Utilize the locate button that takes you directly to the reference point—an essential feature as your diagrams evolve and expand. Control and customize permissions, giving users view-only, comment-only, or editing access, to better manage your diagrams and processes while keeping teams and stakeholders up to date.
Present and share with ease
One of the many benefits of using Lucidchart as a business process modeling tool is being able to present and share your polished BPMNs online and with others. Simply embed on a wiki, use presentation mode, share a URL, or integrate your diagrams into Google Slides, Confluence, and Slack. Deliver focused presentations with minimal effort when you select specific sections of your BPMN diagrams to share. Spend more time managing processes and less time making presentations.
Utilize templates for process mapping
Use business process maps to add context to process. Whether you’re trying to provide process documentation or help teams brainstorm improvements, leverage Lucidchart’s business process mapping tool, complete with built-in templates to help you get started. Select a process flow or flowchart from the template gallery, and edit it to fit your BPMN diagramming needs. Use process modeling templates across your business to facilitate shared understanding and efficiency for operations, finance, supply chain, sales, marketing, and accounting.
Build your business process maps with Lucidchart
Identify the process to map and loop in key players.
Determine the problem that needs to be visualized or solved, type its title at the top of the document, and contact the necessary teams and stakeholders.
Gather information from process participants and observation.
The information may come from one to multiple people. Assemble as much relevant information as possible that provides context for where to start with your BPMN diagram.
Identify start and end points.
You can move these around as your business process map grows by dragging the shape to the edge, expanding the canvas, and creating more space for your process steps.
Add distinct tasks and decision points in sequential order.
Simply drag and drop the shapes onto the canvas, connect with arrows, and double click to add text. Style and customize with different colors, fonts, and line thickness.
Analyze, identify areas to improve, collaborate, and share.
Analyze your current state diagram and look for any bottlenecks or weaknesses in your process. After that, build your future state diagrams using layers. When you’re ready to share, simply export your diagram to a variety of file formats, embed it in a wiki, or generate a URL to share via email or in popular apps such as Slack, Jira, or Confluence.
Frequently asked questions about business process mapping
Get started with the business process modeling tool in Lucidchart
Used by millions across the globe
"I'm a fan of process maps to make sure everyone is on the same page. These haven’t been easy to create in the past. The best option before was Visio, but I didn't like the UI, and it could be a pain to use. I like Lucidchart because it's online and the UI is much better."
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