Customer journey mapping software
Everything you need to create a user or customer journey map
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See why teams choose Lucidchart
Actionable insights
Visualize any system, process, or workflow with features for advanced diagramming. Transform complex data into actionable insights.
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Clarity and alignment
Clarify complexity and boost alignment by getting everyone on the same page (literally) within your shared visuals.
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Industry-leading integrations
Integrate Lucidchart with your favorite apps, such as Figma, Google Workspace, Microsoft 365, Slack, and more.
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Powerful AI functionality
Use AI in Lucidchart to effortlessly transform text prompts into polished flowcharts and diagrams that you can iterate on.
See what's possibleGet started faster with templates
Not sure how to diagram a system, process, or algorithm? Explore hundreds of Lucidchart templates for ideas and frameworks that make it easy to organize information visually.
Explore nowCustomer journey map
Customer journey map
Mind map
Mind map
Empathy map
Empathy map
Concept map
Concept map
Experience Map
Experience Map
Business process flow example
Business process flow example
Flowchart template
Flowchart template
Current vs future state flowchart
Current vs future state flowchart
Blank diagram
Blank diagram
Blank ERD
Blank ERD
Taskboard with Smart Containers
Taskboard with Smart Containers
Timeline with colored intervals
Timeline with colored intervals
See how Lucidchart improves the way you work
See how Lucidchart improves the way you work