Customer journey mapping software
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See why teams choose Lucidchart
Actionable insights
Visualize any system, process, or workflow with features for advanced diagramming. Transform complex data into actionable insights.
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Clarity and alignment
Clarify complexity and boost alignment by getting everyone on the same page (literally) within your shared visuals.
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Industry-leading integrations
Integrate Lucidchart with your favorite apps, such as Figma, Google Workspace, Microsoft 365, Slack, and more.
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See how Lucidchart improves the way you work
How teams use Lucidchart
Understand how customers interact with your products or services. Gain insights to improve the user experience.
Product development
User story mapping
Wireframing
Get started faster with templates
Customer journey map
Customer journey map
User journey flow example
User journey flow example
5-stage customer journey map
5-stage customer journey map
Processing and Qualifying Leads
Processing and Qualifying Leads
Workflow diagram
Workflow diagram
Business process flow example
Business process flow example
Flowchart template
Flowchart template
Current vs future state flowchart
Current vs future state flowchart
Process flow
Process flow
Change management high-level process flow
Change management high-level process flow
Project task board example
Project task board example
Timeline with colored intervals
Timeline with colored intervals