Journey mapping tool
Create customer journey maps, user journey maps, stakeholder maps, and more with Lucidchart's journey mapping software.
![](https://corporate-assets.lucid.co/chart/9ba81fbf-6db9-4bbd-bcb2-7696abb81f4a.png)
96% of the Fortune 500 trust Lucidchart to keep teams on the same page.
Features
![](https://corporate-assets.lucid.co/chart/6c7d1a33-abf7-42c3-8625-aaccbd41be70.png)
Process map specific features
Lucidchart helps to outline and standardize processes. Link data to your workflows and add conditional formatting to discover bottlenecks and track progress at a glance.
![](https://corporate-assets.lucid.co/chart/98a187e6-275d-4e34-9fc3-c67dc6dd0092.png)
Collaboration
We make teamwork simple. User tiles show who is actively working in a diagram, and commenting, sharing and revision history features keep everyone on the same page.
![](https://corporate-assets.lucid.co/chart/371fc26a-18f1-4109-8ab4-9054f57bbdf7.png)
Revision history
Track document changes over time with revision history. You'll never have to worry about losing your work or others making changes you can't undo.
![](https://corporate-assets.lucid.co/chart/cfc7ce3d-6bbf-4338-a32e-bbec651f7050.png)
Data & automation
Dynamic shapes, smart containers, conditional formatting, formulas, graphs from linked data, data linking...We've got you covered.
Over 15 million users in 180 countries
“I have used [Lucidchart] extensively to map the customer journey. It's an intuitive tool, enabling the visual display and explanation of complicated workflows through easy-to-make diagrams.”
![G2](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/consideration-ppc-2020/g2.png)
![Trust Radius](https://cdn-cashy-static-assets.lucidchart.com/customers/logos/trustradius.png)
![GetApp](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/getapp-logo.png)
![Capterra](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/consideration-ppc-2020/capterra.png)
Works wherever you do
Connect Lucidchart to all your favorite industry-leading apps. Our integrations are simple to set up and easy to use so you can start using Lucidchart right away.
See all integrations![](https://corporate-assets.lucid.co/chart/d1e2a585-cb0d-479a-a597-72818895042a.png)
Zapier
Monitor processes, sales deals, Jira tickets, or other metrics within Lucidchart by creating zaps that send data from 1000+ apps into Lucidchart.
Learn moreTemplates
![](https://corporate-assets.lucid.co/chart/20c46848-e90a-4a23-893b-10dfac0554e2.png)
Actionable insights for every team
Elevate your perspective. Diagram anything—ideas, information, and processes—to drive better decisions in every area of your business.
Learn More![](https://corporate-assets.lucid.co/chart/128d4b82-c0bf-44ee-9780-cf8296e93f54.png)
Scale your enterprise
Teamwork only happens if the team can actually work. With Lucidchart for Enterprise, you'll enjoy enterprise support, advanced security protocols, and a simple admin interface. Lucidchart is designed to help your entire organization work together seamlessly, whether you want to accelerate sales or design new cloud architecture.
Get a quoteLearn moreCreate any diagram in Lucidchart
Flowcharts
![](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/flowcharts.png)
Org Charts
![](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/orgChart.png)
Process Maps
![](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/processMaps.png)
ER Diagrams
![](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/erd.png)
Network Diagrams
![](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/network.png)
And More
![](https://cdn-cashy-static-assets.lucidchart.com/marketing/pages/chart/andMore.png)