QCI model

This QCI model template can help you:

  • Understand an example model of a Quality Competitive Index (QCI).
  • Identify the activities that companies need to perform in order to acquire and retain customers.
  • Map out the processes performed and the technologies used to assist with customer management activities.

Open this template to view a detailed example of a QCI model template that you can customize to your use case.

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QCI model example

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