Business Process Mapping Software

Lucidchart is an intelligent diagramming application and BPMN Tool that makes creating a BPMN diagram easy with drag-and-drop shapes, ready-to-use templates, and more.

Make a free business process map

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Communicate complex processes with ease

Use the BPMN 2.0 shape library

Build your own business process modeling notation (BPMN) diagrams in Lucidchart. With just a few clicks in this BPMN Tool, access all the shapes you need to create a polished and professional business process map, including tasks, transactions, conversions, call activities, data storage, and more.

Document and improve any plan or process

Create a clear, easy-to-read visualization of your process using our process mapping software. With extensive shape libraries, customizable templates, and intuitive formatting tools, Lucidchart helps you create detailed process maps online that meet your team’s specific needs.

Collaborate in real time, no matter where your team is

Lucidchart lets you collaborate with your stakeholders and team members in real time. Work simultaneously with your team in the same document, with all of your edits updating instantly, so you never miss input from your team. On Mac or PC, Lucidchart lets you create, edit, and share your diagram from anywhere, anytime.

Keep your team on the same page with presentation mode

Whether you’re looking to present a high-level overview of your process to executives or want to take a closer look at specific tasks, our presentation mode has you covered. Easily switch from your canvas to our presentation mode to create clean, professional, and even interactive presentations in seconds.

Leverage your Google account to make diagramming easier

Get even more out of your Google log-in with our online process map creator’s powerful integrations for Google Workspace. Our free add-ons for Google Docs, Sheets, and Slides allow you to insert your diagrams into text-heavy documents, spreadsheets, and slideshows with a few easy clicks.

Master the basics of Lucidchart in 3 minutes

master the basics of Lucidchart in 5 minutes

Create your first process map from a template or blank canvas or import a document.
Add text, shapes, and lines to customize your diagram.
Learn how to adjust styling and formatting.
Locate what you need with Feature Find.
Share your diagram with your team to start collaborating.

Make a process map

Business process map templates

BPMN 2.0 Example

Go to BPMN 2.0 Example template

BPMN Process Flow Example

Go to BPMN Process Flow Example template

Business Process Flow

Go to Business Process Flow template

Lucidchart integrations

Connect Lucidchart to your favorite industry-leading apps.

See why teams choose Lucidchart

Diagram, visualize data, and collaborate all in one platform.

Collaboration

Create online process maps on any device with ease. Lucidchart helps teams collaborate in real time from anywhere in the world. Enhance productivity while working together with your team to achieve your product goals.

Clarity

Lucidchart brings clarity to the complex. Intelligent diagramming allows you to quickly visualize projects and processes from start to finish.

Alignment

Drive alignment with your team by collaborating in the same space. Quickly map out processes and ideas together in real time so that you never miss a beat.

Better Together

The Lucid Visual Collaboration Suite transforms the way you work from ideation to project completion. Brainstorm and plan in Lucidspark then map it out in Lucidchart. Create a living blueprint of your organization.

What is BPMN?

Business Process Modeling Notation (BPMN) is a flow chart method that models the steps of a planned business process from end to end. A key to Business Process Management, it visually depicts a detailed sequence of business activities and information flows needed to complete a process.

BPMN frequently asked questions

I already have all my process steps on a spreadsheet. How can I use this in Lucidchart?

Lucidchart’s import feature allows you to insert information from spreadsheets and plain text files directly into your diagram, saving you from manually entering your information.

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How do I add a sub-process to my BPMN diagram?

We recommend using hotspots and layers to add subprocesses to your business mapping diagram.

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What shapes should I use for business process mapping?

We recommend using the BPMN 2.0 shape library for business process mapping on Lucidchart.

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Where can I find a BPMN Tutorial?

This comprehensive Business Process Modeling Notation (BPMN) guide (linked below) offers everything you need to know including what it is, purpose, benefits, symbols and notation.

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What are the BPMN Symbols?

BPMN diagram symbols are categorized into four main groups: flow objects, connecting objects, swimlanes, and artifacts. Read the comprehensive guide (linked below) of BPMN diagram shapes and their meanings below.

BPMN Symbols Explained