Journey map experience example

This customer journey map template can help you:

  • Map out the actions that the customer persona takes in accomplishing a goal.
  • Show the fluctuations between poor and enriched experiences at each stage of the journey.
  • Understand and address customer needs and pain points.

Open this template to view a detailed example of a customer journey map that you can customize to your use case.

Use this template
Journey map experience example example

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