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Service management process templates

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All templatesAWSBasic and FlowchartBuild flowchartsBusinessBusiness AnalysisData FlowDevelop business strategyEducationEngineeringEntity Relationship (ERD)FloorplanFlowchartFuniOSMind MapNetworkOrg ChartOrganize peopleOtherPlan and track projectsSalesSales - Winning By DesignService ManagementSite MapSoftwareSwimlane diagramsUML ActivityUML OtherUML SequenceUML State MachineUML Use CaseVenn DiagramVisualize technical systemsWireframe
Service operation functions example

Service operation functions example

Example service desk flowchart

Example service desk flowchart

7.0 Resolution & recovery

7.0 Resolution & recovery

Configuration management system example

Configuration management system example

Business process framework (eTOM) level 1

Business process framework (eTOM) level 1

1.0 Incident identification

1.0 Incident identification

Typical configuration management activity model

Typical configuration management activity model

Service-centric view of the IT enterprise

Service-centric view of the IT enterprise

4.0 Initial diagnosis (1)

4.0 Initial diagnosis (1)

Supplier management process

Supplier management process

6.0 Investigation & diagnosis

6.0 Investigation & diagnosis

IT tickets matrix example

IT tickets matrix example


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