Welcome to Lucidchart!
If you have any trepidation about transitioning from another platform, donât worryâwe have a decade of experience successfully migrating customers like you to Lucid.Â
In this article, weâll offer our best tips and practices and share some resources to help you transition as seamlessly as possible. These are taken from the âMigrating from Visio to Lucidchartâ course in Lucid Training Labs.Â
Once in the course, youâll also have access to a support guide and a video made especially for Lucidchart users with Visio experience.
Letâs dive into it!
Migrating from Visio to Lucidchart
Follow these tips to make migration as easy as possible.
Before you start
Before you migrate from Visio to Lucidchart, there are a couple of simple steps you need to complete so youâre set up for success.
- Create and log into your Lucidchart account.Â
- Export your Visio documents as .vsdx files.
After you complete these steps, youâre ready to get started.
Import files into Lucidchart
After logging into Lucidchart, select + New, and navigate to the import option. From there, select Visio.Â
You have two options at this point:
- Drag and drop Visio files into the dedicated space.
- Click the Choose files button.
Itâs easy to import more than one Visio file. We recommend importing a maximum of 10 files at a time. This ensures that the imported files transfer smoothly and quickly.Â
Once youâve selected the files youâd like, select Import, then Done once the option appears.
Converting to Lucidchart shapes
As you import, you can also select the Convert to Lucidchart shapes box, which will convert your files to Lucidchart shapes for added functionality. Note that your shapes may look different than your original document.Â
Troubleshooting
There are a few common issues that you may encounter when importing Viso files:Â
- Importing an invalid .vsdx file
- Importing an outdated .vsdx file
- Uploading a file that is larger than 100mb
- Importing a file with no shapes detected
If you get an error message, try to reimport using these steps:
- Open the file in a recent version of Visio.
- Resave it as a .vsdx file.
- Try importing the file into Lucidchart again.
If youâre still struggling after running through these steps or you encounter other issues, check out our help center article.
Sign up for the course
Thatâs not allâthereâs more!
Sign up for the âMigrating from Visio to Lucidchartâ course to access the rest of the content and learn what to do after your files have been imported into Lucidchart. Plus, youâll gain access to additional resources, too, including a video about getting started in Lucidchart.
