Goals are important. According to Bill Copeland, “The trouble with not having a goal is that you can spend your life running up and down the field and never score.” And regardless of how much you claim to love running, no one wants that.
Every company has its own method for preventing this perpetual field sprint. Here at Lucid, we use a system known as Objectives and Key Results (OKRs).
Our CEO, Karl Sun, personally witnessed the success of the OKR system while he was an employee at Google. So when he left Google to start Lucid, he brought OKRs along. Today, a new Lucidite’s first week isn’t complete without spending some quality time with Google Ventures partner Rick Klau learning about OKRs in his now infamous YouTube video.
What are OKRs?
The OKR system focuses on setting and communicating goals within an organization by connecting company, team, and personal objectives to measurable results. It pushes the company and its employees to stretch beyond their comfort zones while staying focused on a clearly defined and collective goal.
If you remember one thing from this article, we hope it’s the idea that OKRs are supposed to be stretch goals, not easy wins. OKRs are graded using a scale from 0 to 1—if you are consistently scoring a 1, you’re doing it wrong, whereas hitting between 0.6 and 0.7 means you are on the right track. Yes, it sounds bizarre to be writing goals that you know in advance likely won’t be met. But that’s the point. You know how it goes: reach for the moon and land among the stars.
How do OKRs work?
OKRs are established at three different levels that act like a funnel. First, set annual company OKRs that serve as your big umbrella ideas—these will likely evolve throughout the year. Then set company OKRs for each quarter that will get you to those annual goals—these shouldn’t change.
Moving down the funnel, each team writes quarterly OKRs together based on the company ones. Finally, every employee writes their personal OKRs based on both the company and team OKRs.
How do I write OKRs?
Whether you are an individual contributor or manage a team or department, follow these steps to get started with process of creating your own quarterly goals. We've even offered some templates to help you out.
1. Set an objective, or in other words, a general goal
It can be hard to narrow it down, but try to stick between 3-5 objectives per quarter so you have sufficient bandwidth for each. An objective should be broad, inspiring, indispensable, and timeboxed, and it should align with the company goals and corporate strategy. Don’t forget to write your objectives aggressively!
2. Write key results for every objective
Try to have a maximum of four for each. Key results demonstrate how you will accomplish the objective. They must be measurable, as these are your indicators of success.
3. Create a space to store OKRs
Identify a public space in which to store all company, team, and individual OKRs. Here at Lucid, we house our OKRs in Confluence.
4. Review your OKRs throughout the quarter
Hold 1:1s to go over personal OKRs and a company-wide meeting for company and team OKRs.
5. Grade your OKRs
At the beginning of each quarter, grade the previous quarter’s OKRs on the individual, company, and team levels using a scale from 0 to 1. Key results are graded individually, and an objective’s score is the average of its key results. Never use OKR scores for employee evaluation. Remember you should not consistently be scoring 1s!
Benefits of setting OKRs
Writing OKRs is straightforward, but it does take time and effort. So why do we devote the resources to this practice? Because setting OKRs...
Defines clear goals that push you
Writing OKRs forces you to solidify goals that you can consistently measure yourself against. You don’t have to justify your accomplishments—they will be apparent based on the success of your OKRs. By setting such ambitious goals, you will find the motivation to keep pushing yourself even when you think you are stretched to the limit.
“I have come to realize that for a startup of our size, we all need to feel a little uncomfortable about what we’re doing in order to succeed at the pace we need to.” —Karl Sun
Holds you accountable
By housing OKRs in a public space, you’re going to be a lot more attached to them. You can easily forget about goals that only you know about, but your motivation levels soar when others (potentially thousands of others) are in on it. And in grading OKRs, you will be the one responsible for determining why you get the scores you do. The transparent nature of OKRs encourages collaboration and higher performance.
“You may set OKRs for yourself or the company and realize those areas are not as important as you originally thought. You’re not locked into your OKRs, and it’s alright if you need to change direction. Just be honest about why you don’t accomplish an OKR.” —Karl Sun
Aligns and guides the organization
Setting OKRs is a good pulse check for ensuring everyone at the company is working toward a common goal, as all OKRs should ultimately roll up into the overall company objective. OKRs show what is important to the company as a whole so you can determine where to focus your individual efforts and time.
“Clearly defining your own OKRs can act as a north star. As CEO, it’s so easy to just be busy and meander through a bottomless pit of tasks, but writing OKRs has helped me stay focused on what I should be doing.” —Karl Sun
When the quarter ends, it’s crunch time here at Lucid. But we’re not just running up and down the field aimlessly. We know where the goal is, and while we may not make every shot, we do know which direction we need to take.
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Lucidchart, a cloud-based intelligent diagramming application, is a core component of Lucid Software's Visual Collaboration Suite. This intuitive, cloud-based solution empowers teams to collaborate in real-time to build flowcharts, mockups, UML diagrams, customer journey maps, and more. Lucidchart propels teams forward to build the future faster. Lucid is proud to serve top businesses around the world, including customers such as Google, GE, and NBC Universal, and 99% of the Fortune 500. Lucid partners with industry leaders, including Google, Atlassian, and Microsoft. Since its founding, Lucid has received numerous awards for its products, business, and workplace culture. For more information, visit lucidchart.com.