Blog

Crucial for IT service organizations, knowledge management allows teams and companies to collect and share information so everyone is on the same page. Learn how you can implement better knowledge management processes in your organization.

At its core, product management brings creativity and strategy together to see new products from conception to launch. Learn the key skills that make a great product manager (plus find some templates that can help in this role).

Overcome task paralysis and procrastination with the Eisenhower matrix, a way to prioritize your to-do list and focus on what's most important.

As your business grows, you will need to determine when and how to spend money on supplies, new equipment, new team members, and so on. Learn how to complete a cost-benefit analysis and determine where to spend your money for the best ROI.

Having a better understanding of how to qualify a lead and asking the right qualification questions early on will differentiate you in a competitive sales environment. Take a look at three ways to foolproof your lead qualification process.

Whether you are a CEO of a large enterprise, a salesperson preparing a pitch, or a member of the PTA making a presentation on how to raise more money, Monroe's motivated sequence outline can help you call your audience to action to get the desired results.

Project management is more than tracking deadlines—it can help your org meet deadlines and quality requirements in a world where 50% of projects fail.

Facilitate collaboration and shared understanding across the ITSM lifecycle with Lucidchart. Leverage diagrams to visualize your ITSM processes, from documenting specific actions to defining your measurements, and tracking your outcomes.

Problems are an inevitable part of life and work, but they are also an opportunity to think critically and find solutions. Learn the key elements of problem solving, effective problem solving approaches, and tools to help you arrive at solutions quickly.

When it comes to defining yourself as a leader, it’s not a matter of whether you look the part or have a corner office. It starts with a conscious effort to nurture the leadership skills that instill an atmosphere of trust and cooperation. Learn more.

TOFU, MOFU, and BOFU refer to the stages of the sales funnel, and they build off of each other to nurture leads in order to ultimately lead to conversion. Learn the difference between these stages and determine what types of content you should be delivering at each.

Cost estimation is one of the most difficult challenges for project managers, but this task is essential to set the right expectations for clients and stakeholders and secure the funding necessary to complete a project. Learn how to estimate project cost accurately.