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Selling today requires a relentless focus on buyer experience—understanding why people buy and crafting a buyer’s journey reflecting their needs, expectations, and motivations. But why? Consider these five reasons why you can’t afford to ignore the buyer experience.

The discovery call is your first chance to elevate the buyer experience—the information that your sales reps gather will inform their relationship with the buyer throughout the life cycle of the account. Take these steps to get the discovery call right.

A discovery call can majorly impact the buyer experience and lead to more closed deals. Learn tips for mastering the discovery call, including the best discovery questions to ask and a better way to hand off information.

Did you know that small businesses spend around 17 hours a week just clarifying communication? Learn how you can get your team in sync and increase productivity—Ryan Gould from Elevation Marketing shares six tips for improving team communication today.

Learn 7 skills you need to excel at your job, whether you're a key account manager, you're building long-term strategic partnerships, or you're a sales lead.

A statement of work is a document that defines a project’s objectives, scope, and deliverables. Learn what a statement of work should include, how it differs from a scope of work, and how you can improve your SoW with visuals from Lucidchart.

Account managers are essential to maintaining strong client relationships and a healthy bottom line. Learn the roles and responsibilities of account managers and the ways they contribute to the success of their clients and business.

Business process modeling helps companies document and assess their business processes and workflows so they can adapt and improve with precision and effectiveness. Learn how BPM can support your company’s initiatives for long-term growth and success.

Virtual sales has become a popular choice for organizations looking to expand their sales capabilities while minimizing cost. Learn more about virtual sales, and if it's a good fit, use the following tips to ensure a successful transition.

While trying to gather insights on the challenges that face IT organizations today, we uncovered some pretty dramatic shifts in the workplace that necessitate a greater focus on workforce collaboration. Take a look at our infographic to learn more.

Catch up on key announcements and actionable tips from AWS re:Invent 2018. Join Jerry Hargrove and a panel of AWS Heroes as they recap the event during our free webinar on December 5th at 2 p.m. ET. 

Whether you have created a simple flowchart or complex technical documentation, Lucidchart makes it easy to distribute your diagrams to colleagues and increase clarity. Learn how to publish and export your diagrams or integrate with popular apps.