Blog

Our Sr. Director of Customer Success, Cory Cozzens, discusses the critical relationship between sales and customer success and explains how account mapping can facilitate crucial knowledge transfer between these two teams. 

No matter how many deals your team closes now, you can always improve your sales qualifying questions to target the right customers and convert a higher percentage of prospects. Check out these tips to optimize your sales qualifying questions.

Sales calls are a difficult part of the sales profession. Check out these five tips to help you sell more effectively over the phone. 

The sales profession has undergone some radical changes, which has created a need for salespeople to improve their sales representative skills. Take a look at the 15 selling skills you need to be a successful salesperson.

When reps receive 3+ hours of coaching per month, they exceed targets by more than 7%. If you're a sales manager, you should get out of unnecessary meetings and spend more time coaching your team. Check out 3 ways you can start!

Find out how to use a simple, drag-and-drop template that makes it easy to practice categorizing parts of speech and sentence diagramming.

You make hundreds of decisions about your business—it's time to develop a framework to make better ones. We hosted a webinar with business analyst Steven Hodnett to cover critical elements for better decision-making. Read the recap!

As a manager trying to build a world-class sales team, Andrea Johnson has learned what separates the candidates that she hires from the ones that she doesn’t—it all comes back to making your candidates sell themselves before you let them sell your business. Check out her tips for acing the interview.

We completed the first stop on our tour—see what you missed at Lucidchart Connect Austin and what you can expect from our other user conferences.

Learn why account mapping is a win for everyone—leadership knows reps are executing, and reps are confident because they are. Our VP of Inside Sales, Peter Chun, shares the benefits of account mapping and the impact this practice has had on our sales org.

How do we overcome communication barriers in the workplace, especially as we work to bring together teams with diverse perspectives and create an inclusive environment? The Economist Intelligence Unit partnered with Lucid to find some answers. Learn how to identify communication barriers and find new ways to communicate more effectively.

We're partnered with Salesforce to deliver Lucidchart for Quip, which allows you to embed diagrams directly into this collaborative platform. Check it out!