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Good questions are important in our daily interactions, but in sales, they are crucial. A poor question can kill a deal, while well-worded question will get a potential customer to open up about what is important to them and will allow you to make a value proposition. So how do you ask really good questions?

Because sales organizations understand the voice of the customer better than other groups in the company, they are a goldmine of knowledge about clients and their product wants and needs. Why aren’t sales reps collecting this information to pass on, and what can be done to improve their process?

Every day is made of interactions with the people surrounding us, no matter where we are—work, home, or any other place we go. No one just talks to talk—there is always something that we are wanting to get out of the conversation. What then is the secret to getting what you want out of the conversation?

One of the biggest problems I faced as a new inside sales rep was how to have a conversation that resonated with my buyer. After diving into the structure of my calls with my manager, we found that my calls were more of the interrogation approach, asking closed-ended questions. If there is one major piece of advice I can give, it is to learn from my failure.

How much time do you spend searching for the big wins? Now, how much time do you spend maintaining the big wins? If you haven’t developed a strong process for maintaining the big wins, it could cost you. And cost you big. In my case, that mistake was worth hundreds of thousands of dollars.

Whether you’re the newest hire on the sales team, you’re calling your insurance company to get your rate lowered, you’re or hoping to ask that special someone on a date—here are my tips for you.

What's going to give you a leg up on the competition when you apply for jobs? Razzle and dazzle your interviewer with this insider advice.

Successful people didn’t just get lucky enough to wake up one day with opportunity knocking at their door. They worked above and beyond the rest. When others would call it a day, they kept going. These superstars of success saw that the only thing standing between them and their million, even billion, dollar dreams was themselves. They understood that overnight success is a myth.

Breakdowns in communication, clarity, and collaboration create substantial bottlenecks and mission failures. Extreme cases have the potential to bruise our brand, erode our primary capital assets, and create business development challenges, revenue interruptions, and even existential risks. Lucidchart offers a solution.

There are a lot of rules in writing, and I’ve found that many of them are universal—they can apply to most anyone, writer and non-writer alike. Here is a list of 10 writing rules that make the best internet marketing tips.

If many of your best sales leads are not coming from your support channel, you’re doing it wrong. Learn how to develop your own process map for sales leads.

A picture is worth a thousand words, and in sales, a visualizd process flow could prove to be worth millions in revenue. Learn the steps to build a sales process flowchart from Lucidchart's own VP of Sales.