Blog

Read the recap of our webinar with Jogee Varughese, a business process consultant for Austin Energy. Jogee discussed how you can measure continuous improvement work at your company.  

Learn more about documenting your as-is process. Studying your current state helps organizations document, track, and optimize processes for better performance, greater efficiency, and improved outcomes.

A great business analyst is armed with a toolbox of visual modeling techniques to help them drive successful project outcomes. In this article, you'll find nine of the best techniques, including process flows and SWOT analysis diagrams.

Sales forecasting is an imprecise art—but with our guide, you can learn how to make valuable, more accurate predictions that inform your business decisions. Review factors you should consider and common methods to use.

Product owners wear several hats in order to maximize the value of the products created by Scrum teams. Review six key product owner responsibilities and what tools you can use to fulfill them.

Considering Lucidchart as a Visio® replacement? Learn about the features that put Lucidchart out on top, including ease of use, easier collaboration, and integrations with leading apps. With our Visio® import, it's easy to make the switch.

Sometimes your prospect needs a little nudge in the right direction for you to close the deal—and that's why we have the three best sales closing techniques ready for you. Learn which closing techniques to use and which to avoid unless you want your deal to go south.

Want to ensure that your projects and programs align with your company's business objectives? Implement BRM, or benefits realization management. This article explains the three stages involved and some strategies for creating a benefits realization plan.

Rapid application development (RAD), an agile project management strategy, offers fast project turnaround in fast-paced environments like software development. Learn more about RAD methodology and its benefits.

Adaptive Project Framework (APF) is a project management methodology that prepares teams to anticipate change and respond. Learn the five phases of APF and determine whether it's a good fit for your team.

Our Sr. Director of Customer Success, Cory Cozzens, discusses the critical relationship between sales and customer success and explains how account mapping can facilitate crucial knowledge transfer between these two teams.