Process map templates and examples

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  • Process improvement
  • Diagramming


There are plenty of reasons to map out a process: to train new employees, to analyze your process and trim unnecessary steps, to demonstrate policy compliance during an audit, or to standardize workflows in order to scale your business.

Whatever your reason, show—don’t tell—the steps of your workflow with a process map. Process mapping will help others understand and remember the process more easily, and it’ll bring to light places where you can make the process more efficient.

Create a professional visual in no time with our process map examples and templates below.

Want to learn more about process maps before you get started?

Learn how to make a process map

Supply chain process map template

Use this supply chain process map template to detail each step in the production flow, from manufacturing to consumers. When you use a supply chain process map, you can identify areas for potential optimizations or simply share these processes company-wide.

Supply chain process map template (click to use template)

Business process map template

As your business begins to grow, it's important that everyone on your team understands current best practices and follows the same business process model to uphold consistency. When you sign up for our process mapping software, you can customize this business process map template with your own specific steps and share it with your team.

Business process map template (click to use template)

High-level process map template

A high-level process map outlines an organization's broader processes and objectives between multiple departments. You can customize this high-level process map template and add your specific departments and their objectives to start. Then consider building out detailed process maps for each individual process for that department specifically. (Check out the other process map examples in this list to see what might work for your teams).

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High-level process map template (click to use template)

Detailed process map template

While the high-level process map shares broader objectives in a process, a detailed process map can show each technical step required in a process flow. This is your deep dive into the process. Use this detailed process map example and customize it with your own steps to better analyze and understand every aspect of a specific process.

Detailed process map example (click to use template)

Project management process map template

If you're a project manager, you're going to find this project management process map template useful. Tailor this project flowchart template to include all the necessary steps to achieve your desired outcome on a project and share it with others involved in those processes, so not a single element is lost or overlooked.

Project flowchart template (Click to use template)

Sales process map template

Every sales department at every company has its own specific processes for qualifying and disqualifying leads. Whatever the process, use this sales process map template to standardize the steps. Share the process with your entire sales org, or use Lucidchart integrations to embed the process flow into the apps you already use.

Sales process map template (click to use template)

IT process map template

Want to know how to manage incidents efficiently? Start with this IT process map template and update the shapes and actions based on the processes you run, and you'll have created a clear visual that your entire company can follow.

IT process map template (click to use template)

Swimlane process map template

A swimlane process map is the perfect method to map out various steps and delineate responsibilities between roles and departments. Use this swimlane process mapping template and add or remove lanes to include the departments or segments specific to your process flow.

Swimlane process map template (click to use template)

For more examples of process maps, check out our complete template gallery.


Lucidchart can help you not only map out your processes but also improve your processes. Learn how 4 companies have used Lucidchart to do just that.

Read more

About Lucidchart

Lucidchart, a cloud-based intelligent diagramming application, is a core component of Lucid Software's Visual Collaboration Suite. This intuitive, cloud-based solution empowers teams to collaborate in real-time to build flowcharts, mockups, UML diagrams, customer journey maps, and more. Lucidchart propels teams forward to build the future faster. Lucid is proud to serve top businesses around the world, including customers such as Google, GE, and NBC Universal, and 99% of the Fortune 500. Lucid partners with industry leaders, including Google, Atlassian, and Microsoft. Since its founding, Lucid has received numerous awards for its products, business, and workplace culture. For more information, visit

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